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The AI workforce
that executes SOPs

Give us the SOPs you currently hand to human agents—our AI workforce will execute them cheaper, faster, and more reliably. 70% cost reduction, 10x faster processing, 99% accuracy.

View sample workflows
70%
cost reduction
10x
faster processing
99%
accuracy

How AIBPO works

A simple, proven process that transforms your SOPs into reliable, scalable AI execution

01

Your playbook, captured clearly

We take your SOPs, checklists, and examples and turn them into a clear, step-by-step playbook the AI can follow—just like training a new hire, but faster.

02

What we remember

Long-term memory: The 'company rulebook' (your SOPs, policies, FAQs). Short-term memory: The 'job notes' for the current task and a record of final outputs.

03

What the AI does

Our AI workers carry out the steps—calling, emailing, checking websites or internal tools—while referring to the SOP and job notes to stay consistent. They handle multi-step tasks end-to-end.

04

What our people do

AIBPO specialists review tricky cases and exceptions, make judgment calls, and ensure results match your standards. Think of them as team leads overseeing quality.

05

How results are delivered

You get clean, consistently formatted outputs (spreadsheets, CRM updates, tickets, summaries) ready to use—no rework needed.

06

Built-in quality checks

We spot-check samples from each batch, verify the format and facts, and correct anything off. Over time, the playbook improves so quality keeps rising.

Insurance

Transform insurance operations with AI automation and human oversight. Accelerate cycle times from FNOL to settlement while reducing leakage.

Key capabilities

  • →Third-party verification calls
  • →FNOL intake & claims processing
  • →Non-claim support & policy inquiries
  • →Claims back-office clerical

Impact metrics

↓ 40-60%
Cycle Time
↓ 25-35%
Leakage
↑ 15-20pts
NPS
Insurance AI assistant

Healthcare

Deliver patient-centric support with reduced overhead. Automate inquiries, streamline onboarding, and ensure 24/7 availability.

Key capabilities

  • →Customer & patient support
  • →Provider onboarding & credentialing
  • →Appointment scheduling & reminders
  • →Benefits & coverage inquiries

Impact metrics

↓ 50-70%
Wait Times
↓ 60% faster
Onboarding
↑ 25pts
Satisfaction
Healthcare AI assistant

Marketplace operations

Scale trust and compliance operations for marketplace platforms. Accelerate merchant onboarding and maintain integrity with AI-powered verification.

Key capabilities

  • →Merchant onboarding & KYB calls
  • →Business verification & compliance
  • →Content moderation & quality control
  • →Seller support & dispute resolution

Impact metrics

↓ 50-65%
Go-Live Time
↓ 40%
Fraud Risk
↑ 30%
Trust Score
Marketplace operations AI assistant

Don't see your use case? Chances are, we already do it — let’s talk.

From claims to compliance to content review—if it follows an SOP, we can automate it. Get a free SOP consultation and see how AIBPO adapts to your needs.